School Shop Refund Policy

For all enquiries regarding the exchange or refund of merchandise purchased from the School Shop, please contact the School Shop (Telephone +61 8 8366 6237 email: shop@pembroke.sa.edu.au). Items will be exchanged or refunded within 30 days of purchase only if they are returned in their original purchased condition together with the purchase receipt.

Approved refunds will be processed according to payment used i.e. for purchases paid for by credit card the refund will be credited to the credit card used for the original payment. For all other payment types the refund will be by electronic transfer to the nominated Australian bank account.